For over four years, London Chimney Service has surveyed every customer who hired the company to perform work on their fireplace and chimney. This affords London’s staff a firsthand view of how well it is meeting client’s expectations and take corrective action in any area that receives a less-than-satisfactory grade.
Thanks to this proactive strategy, the company continues achieving high rates of customer satisfaction: 42% report their expectations having been exceeded and 53% say we have met them. Take a moment to read some kind thoughts.If you would like to speak to any of our current clients call our office and we will supply you with a random list.
“…fast working, efficient, professional and pleasant to deal with.”
~ S. Reiter, Mill Valley
“Excellent! Professional, on-time, follow-up, no nonsense. Thank You!”
~ S. Sias, San Anselmo
“Very professional and competent! Very skilled!”
~ G. Wollaway, Sausalito
“Great job. Extremely professional and courteous. No hard sell, very knowledgeable. Worked clean and quick. Quoted very rapidly. Sharp outfit!”
~ M. Robinson, Fairfax
“Very professional people and service. Will use you again.”
~ J.H.Construction, Martinez
“Complete, courteous, intelligent. Very easy to communicate with the service people.”
~ T. Pitre, San Rafael
“Very prompt, explained what needed to be done – showed pictures. Very thorough. Clean. Nice people to work with.”
~ J. Sinnott, San Francisco
“Overall very pleased with the service – technicians always arrived on time, were courteous and knowledgeable. The recommendations made and the quality of the workmanship was very good. I would recommend London Chimney to anyone.”
~ M. Carse, Corte Madera
“The guys couldn’t have been more polite, helpful, experienced. Finally our fires don’t smoke up the room. Many thanks.”
~ W.N. Bucklin, San Francisco
The size of our service area will tell you more about us. We’ve worked hard to build our reputation for quality service on every call.
